Services & Categories

A fine blend of retailing experience and clinical care — the facilities that make up the Medicom experience.

Our Approach

Care that begins before the prescription and continues after it

Every day, thousands of customers visit Medicom outlets for medicines, cosmetics, lifestyle products and healthcare equipment. The warm and friendly ambience and great service immediately appeal to anyone entering the store, and the customer-centric philosophy of the group is apparent in every detail within the outlets, in line with the finest practices worldwide.

Service 01

24-Hour Free Home Delivery

Another convenient service that adds more value to the Medicom experience — medicines are delivered at the doorstep, round the clock.

  • Free of charge within the serviced radius of participating outlets
  • Available round the clock, including outside standard retail hours
  • Prescription verified by a licensed pharmacist before dispatch
  • Ideal for elderly customers, home-care patients and busy households

How it works

Place your request

Call your nearest outlet or the head office line with your prescription or product list.

Pharmacist review

A licensed pharmacist confirms the items, dosage and any interaction concerns.

Doorstep delivery

Your order is dispatched to your address, any time of day or night.

Service 02

Drug Information

Revolutionary, innovative and informative — this facility provides information on the proper usage of medicines, dosage, actions and interactions, time period of treatment, availability and cost.

Our pharmacists also provide guidance across specific areas of need, including diabetes management, weight loss, and orthopedic and rehabilitation products.

Proper usage Dosage Actions & interactions Treatment duration Availability & cost Diabetes Weight loss Orthopedics & rehabilitation

Ask a pharmacist

Questions our teams answer every day:

Our pharmacists check your current medication list for known interactions and advise on spacing doses or alternatives where needed.
We explain the expected treatment period for your prescription and what to do if symptoms persist beyond it.
Where a generic equivalent is available and clinically appropriate, we will tell you about it along with the price difference.
For orthopedic supports, mobility aids and home healthcare devices, our staff help you size and select the right product.
Service 03

Free Health Screening

All Medicom pharmacy outlets carry this value-added facility, where customers get free health screening at self-checking kiosks.

  • Blood pressure measurement
  • Blood sugar check
  • BMI calculation
  • Skin analysis
  • Hair analysis

Screening results are indicative and are not a substitute for medical diagnosis. Our pharmacists will advise you when a physician consultation is recommended.

Blood Pressure

Quick, free readings at the kiosk.

Blood Sugar

Useful for routine self-monitoring.

BMI

Track weight against height over time.

Skin & Hair

Analysis to guide care product choice.

Service 04

Free Facials & Make-Overs

An initiative offering free makeover sessions and facials to customers who are beauty conscious, hosted at participating Medicom outlets.

Sessions are run with our beauty care partners, giving customers the chance to try products with guidance before they buy — part of the retail-with-a-human-touch approach that defines the Medicom experience.

Ask about upcoming sessions

What is included

  • Complimentary consultation with a beauty advisor
  • Skin type assessment before product selection
  • Guided application and aftercare advice
  • Access to exclusive international brand ranges
Service 05

Health Notes Kiosk

The kiosk features a touch screen that displays useful information on drug interactions, diet, lifestyle and more.

These kiosks increase customer confidence by providing access to interactive health and wellness marketing tools that help customers make the best self-care choices — independently, at their own pace, in the store.

On the touch screen

Drug interactions Diet guidance Lifestyle advice Wellness tools Self-care choices
Service 06

Authenticity, guaranteed and verifiable

Medicom Pharmacy is known for its socially committed retailing practice and is an exclusive retailer of various international brands from around the world.

Medicom guarantees and confirms that every single product sold is from the genuine authorised distributor and that the source is the parent manufacturer. Should any customer wish to check authenticity, we will provide the manufacturer's help-desk details so it can be verified independently.

  • Sourced only through genuine authorised distributors
  • Traceable to the parent manufacturer
  • Manufacturer help-desk provided on customer request
  • Temperature-controlled storage protecting product stability
  • Exclusive retailer for selected international brands
Categories

What you will find in a Medicom pharmacy

The customer-centric philosophy of Medicom has made our stores a destination for a wide range of healthcare needs, including internationally acclaimed products.

Medicines

Prescription and over-the-counter medicines dispensed by licensed pharmacists.

Vitamins & Supplements

Daily multivitamins, minerals and targeted supplements from established brands.

Sports Nutrition

Protein, performance and recovery products for active lifestyles.

Skin & Beauty Care

Dermo-cosmetic ranges, sun care and everyday skincare essentials.

Specialty Home Care

Products supporting long-term and post-discharge care at home.

Mother & Baby Care

Infant nutrition, feeding, hygiene and maternity essentials.

Home Healthcare

Monitors, nebulisers, mobility aids and everyday medical devices.

Orthopedics & Rehabilitation

Supports, braces and rehabilitation aids for recovery and mobility.

Personal Care

Daily hygiene, oral care and grooming products.

Homoeopathy Medicines

A dedicated homoeopathy range for customers who prefer it.

Optics

Reading glasses, lens care and optical accessories.

For Business

Distribution & corporate services

Beyond retail, Gulf National Medical Co. L.L.C serves the trade through distribution, wholesale, import and export.

Wholesale Supply

Reliable wholesale supply of pharmaceuticals, cosmetics, healthcare and surgical products to trade partners across the Emirates.

Import & Export

Import and export of pharmaceutical products within the UAE, supported by long-standing agency relationships.

Warehousing & Cold Chain

A ~21,000 sq. ft. central Dubai warehouse, centrally air-conditioned with temperature control for stocking products safely.

Retail & Corporate Partnerships

Strategic partnerships with retail and corporate entities to extend holistic healthcare to more communities.

In-Mall & Co-op Formats

Pharmacy formats suited to malls, cooperative societies and neighbourhood high streets.

Brand Representation

Exclusive retail representation for selected international healthcare and beauty brands.

Need a product or a service we have not listed?

Our head office team can help with product sourcing, delivery arrangements and corporate supply enquiries.