24-Hour Free Home Delivery
Medicines delivered to the doorstep, round the clock — a convenience that adds real value to the Medicom experience.
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Relief Healthcare Group · Trusted since 1996
Neighbourhood pharmacy care, delivered with a human touch
Medicom Pharmacy is an independent UAE healthcare retailer operating 24 community pharmacies and one central warehouse — combining genuine, fully traceable products with professional advice and warm, personal service.
- Every product sourced from the genuine authorised distributor
- 24-hour free home delivery of medicines
- Free in-store health screening and drug information support
Welcome to Medicom
Medicom Pharmacy is the Middle East's growing pharmacy retail chain, with over 27 branches, including pharmacies, health & wellness stores. Medicom Pharmacy provides a comprehensive selection of healthcare products, meeting a variety of needs from medicines and cosmetics to lifestyle items and healthcare equipment.
The inviting atmosphere and excellent service create an immediate sense of comfort for anyone visiting a Medicom Pharmacy. Every detail of the store reflects its customer-first philosophy, adhering to the highest global standards. The goal is to deliver a pleasant and exceptional customer experience that surpasses all others.
The pharmacy offers a diverse range of healthcare products across multiple categories. Customers can explore top global brands in areas such as Medicines, Vitamins & Supplements, Sports Nutrition, Skin & Beauty Care, Home Care, Mother & Baby Care, Orthopedics & Rehabilitation, Personal Care, Homeopathy, Optics, and many more.
Be sure to explore their special offers and products with guaranteed best prices, known for being highly competitive.
Available services include free home delivery, complimentary health screenings, free skin and hair analysis, a health notes kiosk, and drug information support.
Authenticity Guaranteed
Manufacturer help-desk access on request for any product sold.
24-Hour Delivery
Free round-the-clock home delivery of medicines.
Free Health Screening
BP, blood sugar, BMI, skin and hair checks in-store.
Pharmacist-Led Advice
Qualified, MOH-licensed pharmacists in every outlet.
Who We Are
An independent healthcare retailer built on three decades of trust
Gulf National Medical Co. L.L.C was established in 1996 for the distribution, wholesale, retail, import and export of pharmaceuticals within the United Arab Emirates. From a single store, the group has grown into one of the country's recognised community pharmacy networks.
Our operations are anchored by a central, fully air-conditioned and temperature-controlled warehouse of approximately 21,000 sq. ft. in Dubai, together with our own administration office — giving us direct control over sourcing, cold-chain integrity and availability.
21,000 sq. ft.
Central Dubai warehouse with dedicated bulk and pick-face zones.
Temperature Control
Centrally air-conditioned storage protecting product stability.
Import & Export
Distribution, wholesale and agency lines across the Emirates.
Community Retail
Pharmacies in business districts and residential neighbourhoods.
What We Offer
Services designed around the customer
Every Medicom outlet is built to deliver an experience that goes beyond dispensing — blending retail convenience with clinical care.
Drug Information
Guidance on proper usage, dosage, actions and interactions, treatment duration, availability and cost — plus condition-specific advice.
Learn moreFree Health Screening
Self-checking kiosks for blood pressure, blood sugar, BMI, skin and hair analysis — free of charge at our outlets.
Learn moreFree Facials & Make-Overs
Complimentary makeover and facial sessions for beauty-conscious customers, hosted in participating stores.
Learn moreHealth Notes Kiosk
Touch-screen access to information on drug interactions, diet and lifestyle, helping customers make better self-care choices.
Learn moreAuthenticity Assurance
Every product traced to the parent manufacturer through authorised distributors, with manufacturer help-desk verification on request.
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Our Vision
Striving for excellence in healthcare
Through a wide network of friendly neighbourhood pharmacies — offering premium products, professional services, personal care and a pleasant ambience that meets the requirements of our customers.
Our Mission
- Hold firmly to human and ethical values, ensuring quality healthcare delivery.
- Become the preferred provider of comprehensive healthcare at an affordable cost.
- Achieve exponential growth harnessing human, technological and financial resources.
- Be the employer of choice, nurturing a committed team to carry the mission forward.
Why Medicom
What sets our pharmacies apart
In a market where customers have access to world-class products and services, Medicom differentiates through a fine blend of retailing experience and human care.
Independent & Neighbourhood-First
An independent healthcare retailer offering a unique, welcoming approach in each neighbourhood it serves.
Consistent Customer Satisfaction
The secret of successful retailing is delivering satisfaction every single time a customer walks in.
Recognised Service Standards
Honoured with accolades at national level, particularly for superlative customer service, and a member of the DSES programme.
Sustained Growth
Consistent expansion across Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah and Abu Dhabi.
Professional Practice
A key role in advancing professional practice in pharmaceutical retailing across the UAE market.
Socially Committed Retailing
Known for a socially committed retailing practice and exclusive partnerships with international brands.
30+
Years of operation
24
Pharmacies in the network
580+
Employed professionals
1
Central warehouse
Latest
Developments & expansion
Three new pharmacies in the pipeline
New Medicom outlets are planned at Quranic Park, Moopans Mall and Al Sufouh, extending the network into fast-growing Dubai catchments.
Read moreAbu Dhabi & the Northern Emirates
Medicom continues to expand rapidly across Umm Al Quwain, Ras Al Khaimah and Fujairah, with an extensive programme in Abu Dhabi.
Read moreAwards and DSES membership
Relentless effort in healthcare, nutrition, hygiene and beauty has earned national accolades and membership of the DSES programme.
Read moreTalk to our team
Whether you are a customer, a supplier, a corporate partner or a healthcare professional looking to join us — our head office team in Al Qusais is ready to help.